Over time we have found this approach leads to better outcomes for everyone involved. In practice it:
Put simply, clarity up front makes the work itself easier.
Most engagements follow a simple structure:
None of this is unusual. We just openly let you know.
Most work with Corpus falls into one of three patterns.
A short engagement, usually a few weeks, that uses your existing data and context to clarify what is really happening and what should change.
Deeper work on upstream signals, on site experience, content or experimentation where the problems and goals are already defined.
Ongoing involvement to help teams make decisions, review changes and adapt as conditions shift.
We will always be explicit about which format we are proposing and why.
To avoid misunderstandings, it is helpful to be clear about what Corpus does not offer:
This is not about inflexibility. It is about protecting the quality of the work and the people doing it.
These working agreements tend to suit organisations that:
They will not suit every situation, and that is fine.
Good work also depends on how we work together. In practice we usually need:
If those things are not available, we will say so and adjust scope, or decline the work.
